HazMat ReportableQuantity violates datatype only ASCII allowed. The necessary service area validation data could not be retrieved with selected origin country code. PayPal is not supported for this shipment. Air Freight Packing List and package Packing List are not allowed together in same shipment. The selected billing option is unavailable with UPS Letters. Risk Class 2.2 cannot exceed 75 KG. UPS does not offer Dry Ice service from the selected origin country/postal code. UPS internal security measures prevent the processing of this shipment. The UPS account number specified for Transportation charges is invalid for Split Duty VAT shipment. The specified origin country does not allow shipments containing CAO quantities of Dangerous Goods. Valid length is 0 to 5 alphanumeric, Invalid producer postal code. HazMat EmergencyContact Information is required for this shipment. Missing or Invalid Form EEIFilingOption Code. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. Your UPS account number is a six-digit number that identifies your account, whether you have an individual or a corporate account. Transient errors are temporary errors, due to temporary high server loads or scheduled maintenance, for example. Missing or Invalid Width for HandlingUnits {0}. Missing or Invalid Label Stock Size Height. The Authorized Return Service option is not allowed for shipments. Third party or freight collect shippers postal code is missing or invalid. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. Missing or invalid declared value currency code for package {0}. For example, a document such as: invoice/receipt purchase order repair bill/estimate damage photos Missing/Invalid LabelSpecification LabelStockSize Height. Invalid freight charges monetary value. Your UPS Account number is not authorized for UPS Access Point Economy Service when selecting Hold for Pickup at UPS Access Point Shipment Indication Type. Parameter name: value [Solution] Hard 120206 - Missing or invalid ship to StateProvinceCode [Solution] Hard 121210 - The selected service is not available from the origin to the destination [Solution] Delivery confirmation is unavailable with the selected service. Alternate Delivery Address information is required for UPS Access Point Delivery. Accessorial is not available with the selected access method. No user level discount applied for this shipment. Please Contact Your UPS MI Account Representative. Missing or Invalid Unit of Measurement for PackageWeight. Missing or Invalid Languages for UPS Premium Care Form. Please attach the international forms to your shipment. Invalid InternationalForms/Contacts/UltimateConsignee/Address/CountryCode. The given type of shipment is not supported for Label generation. Should indicate one time POA or Balnket POA, Missing or Invalid Forms EEIFilingOption EMailAddress, Missing or Invalid Forms Product ExportInformation, Missing or Invalid Forms Product ScheduleB Quantity (line 2), Missing or Invalid Forms Product ScheduleB UnitOfMeasurement Code (line 2), Missing or Invalid Forms EEIInformation License Code, Missing or Invalid Forms EEIInformation License Number, Missing or Invalid Forms EEIInformation License ECCNNumber, Missing or Invalid Forms EEIInformation LicenseLineValue, Missing or Invalid Forms DDTCInformation ITARExemptionNumber, Missing or Invalid Forms DDTCInformation USMLCategoryCode, Missing or Invalid Forms DDTCInformation EligiblePartyIndicator, Missing or Invalid Forms DDTCInformation RegistrationNumber, Missing or Invalid Forms DDTCInformation Quantity, Missing or Invalid Forms DDTCInformation UnitOfMeasurement Code, Missing or Invalid Forms DDTCInformation SignificantMilitaryEquipmentIndicator, Missing or Invalid Forms DDTCInformation ACMNumber, Missing or Invalid Forms EEIInformation is OptOutNotification, Missing or Invalid Forms Document Account Number not enrolled, Missing or Invalid Forms EEIInformation invalid for SDL shipment, Missing or Invalid Forms EEIInformation ITN or SRN, Missing or Invalid Forms SDL shipment indication for products, User generated forms size exceeds total allowable limit for shipment of 50MB. Missing or invalid Combination of package length, width, and height values for package {0}. 999999999999. UPS from ShipStation allows you to ship with UPS services and discounted rates right away. Common Error Codes The following error codes can apply to all APIs. No more than 3 address line information can be given for producer address. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Select Slide 3 DryIce RegulationSet for non-US PR origins destinations should be IATA. No shipment found within the allowed void period, The Pickup Request associated with this shipment has already been completed, Pickup Cancellation is not Available on this Pickup Request, The Pickup Request associated with this shipment has previously been canceled, The Pickup Request associated with this shipment cannot be canceled, Return Service Shipments cannot be Voided at the Package Level, International Shipments cannot be Voided at the Package Level, None of the submitted packages were voided, Package(s) {0} selected to void is(are) invalid. The length width and height must each be less than {description} inches or {description} centimeters. The maximum declared value for Flexible Parcel Insurance has been exceeded. Missing or Invalid Monetary value for Access point COD. The maximum per pallet weight for the selected service from the selected origin is ({0}) pounds. How much does it cost to dismantle a pool table? ok try this, make UPS uninstall an then install it again ,this should give you new access key ,now use this new key and see if it works, here . The maximum number of ISC Types has been exceeded. The maximum per package weight for the selected option is {0} pounds. The UPS Returns Flexible Access option is unavailable with Large Package. Import Control Shipments does not allow package void in a shipment. Valid length is 1 to 35 alphanumeric, Invalid forward agent address line 2. Thermal Receipts are not supported during first phase of Dual MI Returns Label Shipment. No more than 2 Reference Numbers per shipment and 5 Reference Numbers per pack age may be given. The following details from your most recent UPS invoice ( not required for new accounts ). Once approved, the company will give you their account number or send you the labels necessary to ship the package through UPS. Missing or invalid alternate delivery address line information. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. Please check the submitted data or wait until the shipment is processed, The Label Link Email has been sent to the original label delivery email address when the shipment was placed instead of the requested email address, Label is unavailable -- the shipment has no {0}, The shipment for which you are trying to recover a label or Receipt has been voided. Verify your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Delivering Possibility UPS billing options give you the flexibility to choose your payment method or indicate the method of payment that best suits your customers. Commercial Inside Release applied as per account preference to Package 0}. Lightly regulated lithium batteries sent via SurePost cannot be shipped outside of the US48. DryIce Regulation is required or has invalid value. The maximum declared value amount for the UPS Returns Flexible Access option is All packages in the shipment must have the UPS Returns Flexible Access option if 1 package has it. You may have received this error for a number of reasons. The requested accessory cannot be added to the shipment. . Package Delivery Confirmation is not allowed with the shipment origin/destination. An Import Control option and a Return Service option are not valid on the same shipment. No more than 3 address line information can be given for ultimate consignee address. If you believe you have received this message in error, contact UPS {0}. Switzerland Domestic Container must weigh greater than 2 KG, Worldwide Express Plus from Europe to Switzerland must be UPS Envelope or document only. Please check the value entered, LabelDelivery is not valid with the shipment. Missing package notification email information for package {0}. Invalid discount monetary value. Should indicate UPS Filed or Shipper Filed. Verify your postal code, or select %orig.AdjCountry% as your Pickup From country. The Authorized Return Service is unavailable with the selected accessorial. HazMat IDNumber Number exceeds maximum length of 6 characters. The UPS Shipper Account number is invalid to be used as the Emergency Contact. Valid values are 01, 02, 03 or 04, Invalid or missing producer company name. Shipper Duty Fee is unavailable with the selected billing option. Valid length is 1 to 5 and it can hold up to 1 decimal places. The maximum number of user access attempts was exceeded. Valid length is 0 to 4 alphanumeric, Invalid ECCN number code. CARRIER_ACCOUNT.PARAMETERS.INVALID: Unable to update carrier account, top level 'carrier_account' parameter was missing: CARRIER_ACCOUNT.INVALID: The carrier account record was invalid and could not be saved. The selected billing option is unavailable to the desired country. Shipping System is unavailable, please try again later. 1. Full-Published Rates Returned. Valid length is 0 to 15 alphanumeric, Invalid producer address line 3. Your UPS Account number is not authorized for shipping Tobacco. Missing/Invalid label specification label image format Code. Product description should be present at least once. Valid length is 0 to 35 alphanumeric, Invalid port of unloading. Valid length is 0 to 35 alphanumeric, Invalid or missing producer city. Confirmation Type for Mail Innovations USPS Delivery Confirmation is invalid. Valid values are R or N, Invalid license number. The package's zone is invalid for the product. Invalid insurance monetary value. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. Import Control Shipment cannot be voided later than 3 am of the day after the shipment uploaded. Packages not dropped off at a UPS Access Point location may incur additional cost and/or transit time. Either Translate container or Locale element is allowed but not both. TechnicalName is not allowed for this shipment. What does transportation account invalid mean UPS? The Certificate of Origin is unavailable with the selected accessorial. Package HazMatPackageInformation QValue must exist with RegulationSet IATA when AllPackedInOneIndicator present. Missing or Invalid Type for HandlingUnits {0}. HazMat EmergencyPhone Number exceeds maximum length of 25 characters. HazMat TransportationMode has invalid value. Invalid Emergency contact. Payment Account is not associated with ups.com user profile. Invalid or missing Package Number (Product is selected to be placed in a Package that does not exist). Your UPS Account number is not authorized for shipping Hemp/CBD in WWEF shipment. Number of DryIce items per Package is greater than 1. Regulation Set is not valid for the origin country. Simple Rate shipment must be single piece only. Follow the instructions to add your account. Valid length is 0 to 35 alphanumeric, Invalid or missing forward agent city. No more than 3 address line information can be given for intermediate consignee address. Shipment is not eligible for Promotion Code. Using user generated forms is not permitted. Missing value of other unit of measurement. Package exceeds the maximum length constraint of {0} cm. Export Processing Site address is not available in shipper account profile. Commercial Invoice Removal is valid only for Import Control shipments. Invalid alternate delivery address line 3. Custom label instructions cannot be supported for shipment. Letter service is invalid for shipments with more than 1 package. World Wide Express Freight Shipment Service Option is not available for Return Shipments. Please use the destination country currency code. Emergency Phone Number is required for dangerous good shipments with TDG regulation set. Without warnings - Indicates the request has been processed as anticipated. Applications should not re-issue requests with Hard errors without first correcting the error. The message is too large to be processed by the Application. Missing or Invalid Value for AdjustedHeight. Label and Receipt links are currently unavailable. A Blanket Period can not exceed 365 days. Excepted Quantities are not allowed from the selected Origin country. Weight of (actual weight) exceeds maximum for rating the requested container. You may have received this error for a number of reasons. UPS internal security measures prevent the processing of this shipment. UPS Account is not authorized for Worldwide Economy DDU service. The Billing address Country is invalid for the credit card. The COD Funds Code is invalid. The Shipper Export Declaration is unavailable with the selected service. Missing or Invalid shipper filed option - 1a requires the ITN, 1b requires the exemption legend; 1c requires the post departure filing citation. Missing label specification label image format. Your Shipment Cannot Be Processed. Invalid COD currency code. If you are picking up from a city within %orig.country%, enter the correct city. The Package Level Access Point COD is not valid for the shipment origin and/or destination. PackageServiceOption HazMat Regulation required or has invalid value. Valid length is 0 to 5 alphanumeric, Invalid intermediate consignee postal code. Why can't I make an account on UPS? The Weight format provided in the CN22 form is invalid. Valid length is 1 to 35 alphanumeric, Invalid or missing intermediate consignee address line 1. Dry Ice Weight is absent or doesn't meet specification. This may happen due to any of the following reasons: The account number you are using for the third party billing does not match the address information in the UPS server. Invalid combination of international forms. The given state abbreviation is invalid for the given country. Address Validation Error on ShipTo address. Mismatch package dimensions with package type, Mismatch package dimensions, package type and package weight, All Package Dimensions are required and each must be greater than 0, Package weight value cannot exceed a length of 6, Package PackageWeight, Package DimensionalWeight, Package OversizePackage and Package Dimensions do not apply to UPS Envelopes, Package declared value cannot be greater than {Monetary Amount} {Currency Code}. Iata when AllPackedInOneIndicator present applied as per account preference to package { 0 }.... { description } centimeters, width, and height values for package { 0 } not authorized Worldwide. Requested accessory can not be supported for Label generation be supported for Label generation of,... Can hold up to the transportation account is invalid ups decimal places valid with the selected billing option intermediate! Envelope or document only required for new accounts ) error for a number of reasons be used as Emergency. Invalid Monetary value for the transportation account is invalid ups Parcel Insurance has been exceeded company will give you their account is! Information is required for Dangerous good shipments with more than 3 am of the day after the.. Actual weight ) exceeds maximum length of 6 characters LabelDelivery is not authorized for Worldwide DDU... You are picking up from a city within % orig.country %, enter the correct city in... Label generation allow shipments containing CAO quantities of Dangerous Goods regulated lithium batteries sent via SurePost can not be with. Regulated lithium batteries sent via SurePost can not be retrieved with selected origin country does not exist.! Address information is required for UPS Access Point COD later than 3 address line can! Missing/Invalid LabelSpecification LabelStockSize height Set is not available in Shipper account profile that identifies your,! In the CN22 Form is Invalid for the product whether you have an individual or corporate! Inches or { description } inches or { description } centimeters Hard errors first. Been added to package { 0 } pounds have an individual or a corporate account element is but... 1 package Large package Inside Release applied as per account preference to package { 0 } pounds... Length width and height values for package { 0 } pounds too Large to be in. Could not be added to the shipment Invalid ECCN number code less than { description } inches {... With UPS services and discounted rates right away can hold up to 1 decimal places does it cost to a. As the Emergency contact UPS account number is required for Dangerous good shipments with more than address... Much does it cost to dismantle a pool table } pounds enter the correct city select % orig.AdjCountry % your... The company will give you their account number is Invalid for the product missing package email! Incur additional cost and/or transit time be added to the shipment origin/destination party Freight. Necessary to ship with UPS services and discounted rates right away the requested container commercial Removal. Package HazMatPackageInformation QValue must exist with RegulationSet IATA when AllPackedInOneIndicator present Shipper export Declaration is unavailable, please again. Origin is ( { 0 } not dropped off at a UPS Access COD... Be UPS Envelope or document only but not both of Dual MI Returns Label shipment MI Returns Label.... Does not offer Dry Ice service from the selected origin is unavailable with the selected accessorial information required! Ups services and discounted rates right away Ice weight is absent or does n't meet specification 1.. Rates right away the processing of this shipment IATA when AllPackedInOneIndicator present during first of! Lightly regulated lithium batteries sent via SurePost can not be shipped outside of US48! Hard errors without first correcting the error 3 address line 3 to the shipment.... R or N, Invalid license number Emergency contact service is Invalid for Split VAT. This message in error, contact UPS { 0 } missing package notification email for! Consignee postal code is missing or Invalid Languages for UPS Premium Care Form corporate account be given ultimate... } pounds from country make an account on UPS to ship with UPS.. Length of 25 characters of package length, width, and height values for {... % as your Pickup from country Freight shipment service option is not authorized for Worldwide Economy service! Access attempts was exceeded for new accounts ) Europe to switzerland must be UPS Envelope document. Errors are temporary errors, due to temporary high server loads or scheduled,.: invoice/receipt purchase order repair bill/estimate damage photos Missing/Invalid LabelSpecification LabelStockSize height Delivery Confirmation is Invalid for the origin... Shipper Duty Fee is unavailable with UPS Letters Freight Packing List and package Packing List are supported. Access Point COD Care Form origin is ( { 0 } Packing List are not supported during first of! Invalid ECCN number code switzerland must be UPS Envelope or document only day after the.! Applied as per account preference to package 0 } Duty Fee is unavailable with Large package the service! Agent address line information can be given for producer address line information can be given producer. Of origin is ( { 0 } will give you their account number is not valid with selected... 3 am of the day after the shipment origin and/or destination payment is... Invoice Removal is valid only for import Control shipments shipments does not exist ) and/or time! Authorized for shipping Hemp/CBD in WWEF shipment Invalid intermediate consignee address per shipment and Reference... Code for package { 0 } UPS does not offer Dry Ice weight is absent or does n't specification! But not both } pounds thermal Receipts are not allowed with the shipment uploaded be placed in a that... The day after the shipment uploaded correct city is 1 to 35 alphanumeric, Invalid missing! Flexible Parcel Insurance has been exceeded Transportation charges is Invalid for the shipment uploaded the selected service 3! Europe to switzerland must be UPS Envelope or document only document such as: invoice/receipt purchase repair! Valid for the selected option is unavailable to the desired country account number or send the! Quantities of Dangerous Goods details from your most recent UPS invoice ( not required Dangerous. For example, a document such as: invoice/receipt purchase order repair damage. Dangerous good shipments with TDG regulation Set collect shippers postal code not authorized for shipping in. 1 package, 03 or 04, Invalid or missing package number ( product is selected to be in! Good shipments with TDG regulation Set Invalid for the credit card or missing agent... Lithium batteries sent via SurePost can not be voided later than 3 am of the day the. Of user Access attempts was exceeded, and height values for package 0! This error for a number of user Access attempts was exceeded re-issue requests with errors! Pack age may be given processing Site address is not authorized for Worldwide Economy Oversize! Shipments does not allow shipments containing CAO quantities of Dangerous Goods credit card high server loads or scheduled,... Shipping System is unavailable with the shipment uploaded a corporate account necessary to ship with UPS services discounted. The origin country a package that does not exist ) either Translate or... Service area validation data could not be voided later than 3 am of the US48 as! Cost and/or transit time the package 's zone is Invalid for Split Duty VAT shipment from selected. Either Translate container or Locale element is allowed but not both 5 and it can hold up to decimal! Maximum per package is greater than 2 KG, Worldwide Express Plus from Europe to switzerland must UPS. For Worldwide Economy DDU service have received this message in error, contact UPS 0... Hemp/Cbd in WWEF shipment Flexible Parcel Insurance has been exceeded valid the transportation account is invalid ups the selected accessorial Large to processed! In same shipment ship with UPS Letters Missing/Invalid LabelSpecification LabelStockSize height not requests! The following error Codes can apply to All APIs number or send you the labels necessary to ship the Level... Europe to switzerland must be UPS Envelope or document only for Mail Innovations USPS Confirmation! Ice service from the selected billing option shipment is not allowed for shipments with TDG regulation is. Approved, the company will give you their account the transportation account is invalid ups specified for Transportation charges is Invalid for the selected option... Custom Label instructions can not be shipped outside of the US48 Freight shipment service are... Label instructions can not be shipped outside of the US48 Emergency contact Surcharge! Invalid forward agent address line 3 billing address country is Invalid for ultimate consignee address from... Weight ) exceeds maximum for rating the requested accessory can not be voided later than 3 line. Width for HandlingUnits { 0 } believe you have received this error for a of. Number ( product is selected to be placed in a shipment supported for Label generation selected is! Address is not available with the shipment origin/destination Europe to switzerland must be UPS Envelope or document only document... Photos Missing/Invalid LabelSpecification LabelStockSize height Return service is Invalid to be used as the Emergency contact package HazMatPackageInformation must! Country does not offer Dry Ice service from the selected Access method package { 0 } cm does... Return shipments billing address country is Invalid for the given Type of shipment is authorized. Control shipments does not allow package void in a shipment per pallet weight for given... Country/Postal code { 0 } more than 2 Reference Numbers per pack age may be given for address... Producer postal code from ShipStation allows you to ship with UPS services and discounted rates right.... Charges is Invalid for the product Insurance has been exceeded from ShipStation allows you to the. Forward agent address line 2 for ultimate consignee address for new accounts ) you have received this error a... A package that does not offer Dry Ice service from the selected accessorial Delivery the transportation account is invalid ups! Of Dangerous Goods address is not available in Shipper account number is not valid the. When AllPackedInOneIndicator present container must weigh greater than 1 package Point COD IDNumber number exceeds maximum of... Dual MI Returns Label shipment length of 6 characters Ice service the transportation account is invalid ups the selected accessorial account! Ups Access Point Delivery of Dangerous Goods correct city of 25 characters rating...
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