UCM, IMP and CUC have caveated support (see See also VMware Data Recovery and Copy Virtual Machine. CDR/CMR via CDR Analysis and Reporting (CAR). These values are per active VM. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. For capacity drives, required usable space is ~1TB. The task should then be complete and the tools should be shown as "OK". E.g. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. ), certain older Intel Xeon (any Nehalem or Westmere model), AMD older EPYC generations, AMD non-EPYC generations. Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. active Collaboration Flex subscription or Software Support Service contract on perpetual licenses that include UCM). larger VMs, more virtual HW options, etc.). CUCM Real Time Monitoring - Trace Collection, Alerts, System Overview. Otherwise disable LRO is optional. Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. Many people that I talk to are happy for this option, as VMware is quickly becoming an indispensable tool in the modern datacenter. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. These migrations require backing up the application, reinstalling on a new OVA file, and and restoring the application. Including but not limited to: A check will now be performed each time the VM powers on to determine if the tools need to be updated. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. E.g. Like the BE7000M (M5), we will also spec dual quad-port 1GbE NICs to provide extra links and accommodate typical needs for NIC teaming and/or VLAN trunking. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. See the Solution Reference Network Design Guide for UC security for what is supported. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. Older versions used 2x80 GB or other configurations as shown in tables above. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. Co-resident application VMs are restricted: One Prime Collaboration Provisioning Small VM, One Unity Connection 1000 user VM (1vcpu). Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. HQ infrastructure for "local UCM Subs for high-profile users" not included in example hardware BOMs. Assume Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. So we will align with BE7000H (M5) and instead spec 192 GB. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). take a software backup UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Redundant power supplies are recommended. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Expect similar peaks as Cisco Unified Communications Manager during backups and upgrades. Required VM count for software redundancy will fit on three blade servers per site. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine. As well as rack mounting / cable management hardware. CUCM licenses are based on the number of TelePresence endpoints and Jabber Video licenses in your VCS environment. UC apps continue to use existing methods of software installation and upgrade. For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. are not supported) VMware Dynamic Power Management It is important to understand that the UC application is not tied to the version of ESXi it is running on. Under the Advanced section, check the Check and upgrade Tools during power cycling option. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: Cisco Virtualized Voice Browser for Cisco UCS C-Series, all disks must be Cisco-provided. 3 For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. See also VMware Data Recovery and Copy Virtual Machine. direct from VMware) then ESXi support is provided by the 3rd-party vendor. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. Step 3 The process will take a few minutes. See VMware documentation for monitoring, performance and esxtop for more details on viewing and interpreting latency values. Not supported. Each virtualized UC product provides a set of predefined virtual machine templates (as OVA files) for supported Virtual Machine (VM) configurations. and the storage array itself, HyperFlex shared storage: HXDP software and controller VMs, the network between HX cluster nodes, and each node's cache / system / capacity disks. NOTE: support varies by app and version. See each Collaboration application's documentation for any Cisco Unity Virtualization Design Guide Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). Not supported. Required VM count for software redundancy will fit on three BE7000H (M5) appliances. Dial tone, voicemail, enterprise instant messaging & presence for 100% of users. Minimum required memory is 30GB. Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7M-M5-K9). NOTE: support varies by app and version. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. a "cold migration" or "host to host migration", is not vMotion and is supported. NOTE: support varies by app and version. An ESX cluster can contain ESXi hosts running Cisco Collaboration. This content has been moved to Cisco Collaboration Infrastructure Requirements: Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. You can run a 3rd-party RAID calculator to double-check if 6x300GB in a single RAID5 will accommodate. VMware vShield Start learning cybersecurity with CBT Nuggets. Always enable hyperthreading in the hardware BIOS if it is present to enable. Follow UCS DIMM population rules for 2x32GB=64GB (ignore options like Memory Mirroring). Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. VMware High Availability (HA) UC apps continue to use existing methods of software installation and upgrade. Consider SSD pairs of sufficient usable space. 3rd-Party VM-based Deployment Tools C240 M5SX chassis will be used for up to 24 hard disk slots, which allows lower-cost HDD to be used (vs. SSD or NVMe) at high enough quantities to still meet application DAS guidelines (see Storage Requirements, Considerations specific to Local DAS). Cisco Social Miner ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. VMsafe NOTE: support varies by app and version. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. For deployments of >1000 users or >2500 devices, some processors are not supported regardless of their base frequency even if the parent architecture is supported. VSA is not really a "feature" but rather a storage product from VMware. Not supported. All apps and ESXi will boot from this volume. Click Add Trunk to create a new SIP trunk. Distributed Resource Scheduler (DRS) VMware "Long Distance vMotion" (site to site) is not supported. Use the following procedure to perform this upgrade. See VMware Consolidated Backup for what is supported. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Follow HX DIMM population rules for 8x16GB=128GB. This content has been moved to Cisco Collaboration Infrastructure Requirements. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. NOTE: support varies by app and version. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 3rd-party-provided softswitches (e.g. VMware Tools may be either "VMware-native" (provided by VMware ESXi) or "open-vmtools" (provided by guest OS). Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) 3rd-Party Physical To Virtual (P2V) Migration Tools upgrade to 8.x software version on the bare-metal server, fresh install 8.x software on VMware / UC on UCS. Trace collection is 100 IOPS (occurs on all VMs for which tracing is enabled). USA-based, so requires compliance with US FCC Kari's Law / Ray Baum's Act. 4K max phones per cluster This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. Advanced features not included (HA, vMotion, DRS, etc.). OVAs for ESXi 5.x include vmv7 and vmv8). See also VMware Data Recovery and Copy Virtual Machine. It is the sum of two other latency values (GAVG = KAVG + DAVG): "KAVG/cmd" (VM Kernel Average Latency per command) - an indicator of CPU resources/performance. NOTE: support varies by app and version. The "storage system" is defined as all hardware and software end-to-end required for the UCM virtual machine's vdisk to be available to the application. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. Not supported. On the General tab, enter the trunk name. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the. See also VMware Data Recovery and Copy Virtual Machine. However, if Storage vMotion must be used, it is only under the following conditions: Logical Cores do not increase the number of physical cores available to apps. Virtual Machine File System (VMFS) Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. E.g. In the context of application infrastructure requirements, "support" means these requirements represent where Cisco has high confidence applications will be stable, performant and fully functional at advertised capacities (and if they are not, that issues will be successfully isolated and resolved within service level agreements). Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Application requirements must be met (see each applications virtualization webpage and the table below). click to download OVA file, * See mouse-over column heading for details. P2V tools are not supported. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). Supported capacity and co-residency rules for UC must be followed before and after the migration. 3rd-Party Physical To Virtual (P2V) Migration Tools. Using this feature to patch and update VMware vSphere hosts is supported. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. The administrators could easily install on top, other applications, server roles etc., which made the Call Manager unstable and of course increasing support requests to Cisco. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. UC apps continue to use existing methods of software installation and upgrade. Support means root cause and "fix" for an issue need to come from wherever the problem is isolated to. 1, 2 or 3 This video is an updated version from the previous 8.6 video (. If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. then Cisco will provide support for ESXi. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. See vMotion for what is supported. NOTE: support varies by app and version. Not supported for other applications. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Mobile + remote access and desktop + mobile softclients for 50% of users (to support WFH / roaming). NOTE: support varies by app and version. VMware High Availability (HA) If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: The BE6000M (M5) ships with 48GB to accommodate typical scenarios with other apps that might run on this hardware besides the specific app/VM mix in this example. at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. The Cisco VoIP/CCME section aims to provide a solid VOIP configuration reference guide to the VoIP community. The articles in this section will cover Cisco's CallManager Express VoIP system, UC500 Series - including UC520, UC540 & UC560 configuration, setup and troubleshooting. Not supported. VMware Site Recovery Manager (SRM) Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Remember each HyperFlex cluster node runs an HXDP Controller VM. Disks must be supported by the hardware vendor. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. This will occur automatically. HCL, latencies, application VM capacity and performance needs). See vMotion for what is supported. Assume campus network already exists (Catalyst and ISR based, with PSTN, WAN and Internet connections) and passes VOIP readiness assessment. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress.
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